A. The quickest and easiest way to find your login and password information is to search your school email account for the store welcome email. It would have come from the email address: "CatalogSupport@cleanuniform.com" If you can't find that message, email ahuckeby@pontotoctech.edu with the subject line: "Online Store Login Request." Mr. Huckeby will ask the vendor to resend your welcome email. This may take hours or even days, so your patience is appreciated.

A. No, PTC does not make a profit from the sale of items through this online store. To keep costs as low as possible, all items in the store are priced at cost.

A. Our vendor estimates approximately two weeks for the order to be produced and shipped. However, there could be delays for a variety of reasons (including stock deliver to the vendor being delayed). Another way we are able to keep prices down is the vendor does not keep in stock large quantities of items. They order them as they are needed, so sometimes there's a delay.

A. Since the items are customized, most items cannot be returned. Before you order, be sure to know your size! However, if the quality of the item isn't correct or the item is damaged, our vendor will replace the item with the exactly product ordered at no cost to you. The customer service information is located in the footer of the store's website. The vendor is a 3rd party provider and not directly affiliated with Pontotoc Technology Center. Therefore, use the store at your own risk.

A. You can email your concerns/complaint to the PTC Marketing and Communications Coordinator, Adam Huckeby at ahuckeby@pontotoctech.edu. Be sure to include all relevant details.