Computer Training

Please call to schedule individuals or groups in any of our high-quality computer courses during the daytime or evening. Our computer labs can accommodate up to 14 participants. Our classes are generally 7-hours courses, but can be customized to the needs of the individual or business. Topics and courses include:

Operating Systems

• Windows 10

Microsoft Office

• Excel (Beginning, Intermediate, and Advanced)
• PowerPoint
• Word

Adobe Creative Suite

• Photoshop
• Acrobat (online)

Customer Service

Pontotoc Technology Center offers a variety of Customer Service courses that cover the various concepts, situations, and interactions in any business environment. These courses can be customized to a particular company or business to offer specific training to employees of that business. Courses include:

• Beyond Customer Service
• Challenging Customer Interactions
• Customer Satisfaction
• Customer Service Nightmares (what not to do!)
• Customer Service Skills for Success
• Email and Telephone Customer Service
• Managing Difficult People and Situations
• Stress Management
• Quality Customer Service

Business Skills Development

These courses provide more specific training in a wide-range of professional business occupations to upgrade and improve employable business skills. Courses include:

• 50-Tips to Retaining Employees
• 50-Tips to Better Communication
• Accounting in the Workplace
• Administrative Assistant Training
• Appraising Performance of Employee
• Business Communication
• Coaching Essentials for Leaders
• Conflict Management
• Getting the Best of Your Time
• Goals and Goal Setting
• Office Politics